Accessibility Statement for FinWell

Our Commitment to Accessibility

FinWell is dedicated to making its website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

We are continually working to improve the accessibility of our website, and we welcome your feedback. Please let us know if you encounter any accessibility barriers while using our site.

Measures to Support Accessibility

FinWell takes the following measures to ensure accessibility of the website:

• Regular Accessibility Audits: We conduct regular audits of our website to identify and address accessibility issues.
• WCAG Compliance: Our website is designed and developed with WCAG 2.1 level AA guidelines in mind.
• Assistive Technology Compatibility: We ensure our website is compatible with assistive technologies, such as screen readers and screen magnification software.
• Alternative Text: We provide alternative text for all images and non-text content to ensure screen reader users can understand the content.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Clear and Consistent Navigation: We maintain a clear and consistent navigation structure throughout the website.
• Color Contrast: We ensure sufficient color contrast between text and background to make the content readable for users with low vision.
• Form Labels and Instructions: All form fields include clear labels and instructions to help users complete the forms accurately.
• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to interpret.

Specific Accessibility Features

Keyboard Navigation

Users can navigate our website using only a keyboard. We have ensured that all interactive elements, such as links, buttons, and form fields, are accessible via keyboard navigation. The tab order is logical and intuitive, allowing users to move through the content in a predictable manner. We have also included skip navigation links to allow users to bypass repetitive content and jump directly to the main content area.

Screen Reader Compatibility

Our website is designed to be compatible with screen reader software, such as JAWS, NVDA, and VoiceOver. We have implemented ARIA (Accessible Rich Internet Applications) attributes where necessary to provide additional information to screen readers, improving the user experience for individuals who are blind or visually impaired. We regularly test our website with screen readers to ensure its compatibility and identify any potential issues.

Color Contrast

We have carefully selected color combinations to ensure sufficient contrast between text and background elements. This helps users with low vision or color blindness to read the content more easily. We have used color contrast analysis tools to verify that our website meets the WCAG 2.1 AA color contrast requirements. Users can also use browser extensions to further adjust color contrast according to their individual preferences.

Alternative Text for Images

All images and non-text content on our website include descriptive alternative text (alt text). This allows screen reader users to understand the content of the image even if they cannot see it. Our alt text is concise and accurately describes the image's purpose and context. For decorative images, we use null alt text (alt="") to indicate that the image does not convey any meaningful information.

Resizable Text

Users can easily resize the text on our website without losing content or functionality. This can be done through browser settings or by using browser extensions that provide text resizing functionality. We have designed our website to be responsive and adaptable to different text sizes, ensuring that the layout remains usable and readable regardless of the text size.

Forms and Input Fields

All forms and input fields on our website are designed with accessibility in mind. We provide clear labels and instructions for each field, and we use ARIA attributes to provide additional information to screen readers. We also ensure that form fields are properly associated with their labels, making it easier for screen reader users to understand the purpose of each field. Error messages are clear and informative, helping users to correct any mistakes they may make.

Video and Audio Content

We strive to provide captions and transcripts for all video and audio content on our website. Captions provide a text-based alternative for users who are deaf or hard of hearing, while transcripts provide a written record of the content that can be read by anyone. We aim to make our multimedia content as accessible as possible, ensuring that all users can benefit from the information it contains.

Ongoing Efforts

FinWell is committed to continually improving the accessibility of our website. We regularly monitor our website for accessibility issues and implement updates and improvements as needed. We also provide ongoing training to our staff on accessibility best practices to ensure that our website remains accessible to everyone.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at accessibility@finwellservices.com or call us at (415) 555-3456. Our accessibility team, led by Anya Petrova, will respond to your inquiry within 5 business days.

Our mailing address is: FinWell Financial Services, 555 California Street, Suite 100, San Francisco, CA 94104.

Conformance Status

This website is partially conformant with WCAG 2.1 level AA, meaning that some parts of the content do not fully conform to the accessibility standard. We are actively working to address these issues and achieve full conformance.

Date

This statement was last updated on October 26, 2023.